Refund Policy

Your Order Cancellation Rights

You are entitled to cancel Your Order and request a refund within 14 calendar days of your appointment if you are not satisfied by the service provided.


In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:


We will reimburse You no later than 14 days from the day on which We receive the request for refund. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.


Conditions for Returns

In order for the Service to be eligible for a refund, please make sure that:


  • The Service was provided the last 14 calendar days


The following Services cannot be returned:


  • The supply of Services which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.


We reserve the right to refuse refunds of any services that does not meet the above return conditions in our sole discretion.


Only regular priced Services may be refunded. Unfortunately, Services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: